Our custom mailer boxes provide exceptional value. Central to our service at Custom Boxes Near Me is the smooth shopping experience. This Return and Refund Policy details our commitment to your satisfaction, with a focus on clarity, fairness, and industry standards.
At Custom Boxes Near Me, we take pride in delivering precision-crafted, high-quality custom mailer boxes designed to meet and exceed your expectations. Our team will make sure every product created adheres perfectly to your requirements, is both useful and pleasing, and, overall, does the right thing for our clients. And, from time to time, we recognize that an order is not meeting our client's expectations or needs, based on their approved design proof. We shall then commit to dealing with those issues as fast as professionally possible.
We accept returns under the following conditions:
Exceptions:
Follow these detailed steps to ensure a smooth and hassle-free return process.
Start by reaching out to our dedicated customer service team via email at support@customboxesnearme.com. In your email, include your order number, a clear description of the issue, and the reason for your return. Providing accurate and complete information will help expedite the process.
Attach high-quality images that clearly indicate the problem with your product: printing defect, structural problem, or other. These are necessary to establish the problem and decide on what to do next.
Our team will review your submission along with any supporting evidence, and you will be e-mailed an update on the status of your eligibility to return. If this is approved, we will mail you a shipping label for returns as well as clear step-by-step instructions on how to proceed.
Carefully package the product to avoid additional damage during shipment after receiving the return shipping label. Ship back to us within 5 business days of the approval email in order not to delay processing your return. Following these steps will help us handle your return efficiently and ensure you receive a resolution promptly.
Full Refunds | Refunds are issued if:
Partial Refunds | Partial refunds may apply when:
Non-Refundable Cases:
You can cancel your order under these terms:
If a return request is deemed ineligible due to specific criteria not being met, but the issue arises from minor errors such as slight design misalignments or other manageable discrepancies, we may provide an alternative resolution. In such cases, we offer the option of a replacement product at a discounted rate as a gesture of goodwill. This allows us to address your concerns while maintaining fairness and transparency. Once your replacement request is approved, our team will communicate the estimated timelines for production and delivery, ensuring you are fully informed throughout the process.
Custom Boxes Near Me takes pride in the products it delivers with high standards of quality and craftsmanship. For this, all of our custom boxes undergo rigorous inspection at every stage of production to ensure that every box meets the high-quality control standards we set, from structural integrity to flawless printing.
As part of our promise of satisfaction, we present to you a design proof with minute details that need to be approved by you before any production can begin. This will help ensure complete control over your custom mailer box's final appearance in that all aspects including dimensionality, colors, and graphics shall match exactly with what you require.
We encourage the customers to read through these proofs of design so that we get the best out of it with final approval from them. Time taken to go through all things will significantly minimize the chances of errors or miscommunications, allowing us to present a product better than your expectations.
This policy has carefully been drafted according to the current consumer protection legislation and also those set out in the California Transparency in Supply Chains Act. Compliance with such rules implies our uncompromising dedication to ethics in businesses and ethical trading practices. Through this process, every element within the manufacturing as well as in our supply chains meets the letter of the law and allows consumers to build up confidence in trading with us. Moreover, we value equity in all our transactions, which means maintaining the highest standards of accountability as an expression of our commitment to ethical and legal conduct.
At Custom Boxes Near Me, we strive hard to be dedicated to giving full customer satisfaction throughout every aspect of your dealing with us. Whether it's creating and supplying quality custom mailer boxes, we work extremely hard to outperform your expectations with a stress-free and very open return policy. Your confidence in our services means everything to us, and we would like to maintain long-lasting relationships by giving quality and unique solutions to our valued clients. When you choose Custom Boxes Near Me, you're choosing premium packaging that is designed with precision, care, and attention to detail, all to meet your unique needs.This Return and Refund Policy is designed to provide peace of mind. For any questions, reach out to our team. We’re here to ensure your experience with us is exceptional.